I have a Tabbert contesse 2002- I need a new gas fire Installing I have been told it is a Truma S3002 model but I don't know if it is the auto ignition or the piezo ignition- can you help?
I have recently bought an Abbey Freestyle 470. Having filled the truma water heater tank and followed the instructions, ensuring everything relevant is opened and closed. When attempting to draw hot water, nothing comes through the taps, but water pours the overflow. When drawing cold water (with tank full). Water comes out tap but also comes out overflow. Any ideas? Thanks
Hi, My truma gas regulator is gushing gas out of a yellow nipple on the side. I am worried about replacing it with a truma again as it's a common fault. Many people in the Facebook crazy caravan club have had similar faults.
I have a compass caravan fitted with a truma crystal filter and a submersible pump. When the taps are on the LED lights up on the ZIG unit to say pump running. the pump sometimes will run for about 20 seconds then stops, then will run no more. I have checked that there is 12volts at the pump connection (back of crystal filter unit) when taps are on. The pump works when connected to an independent supply. As soon as the pump is plugged in the 12 volts disappear. Any ideas would be gratefully received. Thank you.
Hi, I have a truma gas fire in my swift challenger van that ignites ok but continues making a clicking noise long after the fire has been turned off... do you know what could be the possible cause? Also I am not getting any gas to the cooker or hob, despite having full gas bottles and the manifold switch on...
I have a new van with a trumatic s5002 heater that appears never to have been used. I have tried to start it using the ignition button but it wont fire up. Am i doing anything wrong? no instructions came with it.
I have a Truma S3002p. It goes out, but at no particular time or pattern. have sat and closely watched the blue flame stop, if i press the piezo quick enough it relights as the thermocouple is holding the valve open. i am Gas safe LPG etc and have thrown new parts at it, valve, thermocouple, burner, 30mb jets, electrode, the flue and cowl are spotless. The alloy casting was washed out with gallons of water, no sign of a blockage, gas pipe purged (aggressively) and of course a full bottle, It is a second-hand swift 2008 sportstyle 2. only had it 3 weeks but seems so very much more. please HELP !
1. I think we have a problem with our Gas Regulator part number TRuma 0129411. I see from other queries a problem with residues blocking the regulator is a regular problem. We have tried two different gas bottles we know have gas in, and no gas is getting through to appliances, hence we think the regulator. Does this seem correct.
2. Buying a new one - we cannot find this part number on the TRuma web-site or yours.
Are the new replacements all with an elbow? 3. Should one fit a filter as well?
my truma fire ignites 1st time; without problem, but does not appear to heat up when I turn dial up to say 8; I can see the pilot is lit; is there any way to see if other burners are lit that is assuming it has a bank of burners say on max heat; there is no window I can check what is alight except the pilot, or have I missed something?
I have a 2012 Elddis Avante 574. The water heater (Truma) sometimes will not work on Electric. After checking the consumer unit and then checking the 5 amp fuse on the consumer unit it then works. Do you think its the 12 volt supply that is at fault
Hello Tom, I have a van with a Truma c6002eh heater, it has been playing up for a week or so before finally stopping altogether, can you tell me this, although the air circulation fan turns as soon as switched on, I have taken the combustion fan out to check that, despite a 12 volt supply reaching it, when the boiler is switched on it does not turn at all could this be the reason the boiler does not attempt to run, many thanks.
Hi I have a Truma Ultraheat which works on pilot flame but when burner tries to light the flame appears to "lift off" and pops etc. All the time I keep the knob depressed it will continue to try to light. I have tried replacing the gas bottle regulator with one off a van I know works but this did not cure the problem. Any ideas ? JK
I have a Lunar Lexon 585Si 2008 'Van to which I have tried to connect a newly bought Truma damper/pressure switch. How do I connect the electrical supply? The Lunar pressure switch has only two connections (three wires) the Truma has four connections, I am confused and the Truma installation guide is no help. Can you help me please? Many thanks, H.J.R.
Hi, We have a 2003 Lunar Solar 524, we can get our trumatic fire to work on electric but have no idea how to work it on gas. We have tried pressing the ignition etc but nothing seems to work. We've searched everywhere in the van to see if there is maybe a valve we should turn on, but can't find anything. Also, the ignition doesn't make a noise when we press it.....should it not sound like its sparking etc? All help is greatly appreciated as we are new to caravanning.....thanks in advance.
Will the whale aquasource mains kit your part no 127867 connect to a Truma crystal compact socket. If not what would I use to connect to a mains water supply.
Hi Tom, I am trying to get a replacement front casing for my truma ultraheat gas fire but I am not sure what the model is. There aren't any numbers on the case, but on the actual heater it says SP353. I cant find this online, the only one I can find is a S3002. If it helps the one I need is a slimline brown front, it has the fan heater switch on the left along with a 'blank' that says 240v and the gas and the igniter button on the right. Thanks!
Hi we have a Truma s3002 and the gas side works and the left hand side on the switch works but when you slide the switch t a position it does not do anything. Sometimes when u put pressure on it it will come through. We have had the front off and if you put pressure on the white connecter it worked? What part do I need t get it blocking hot air through? Thanks
Hi I have a truma ultrastore gas and electric hot water boiler/tank 10ltr today the red light came on the controller as if to say the gas has run out. So I checked the cooker in the van and all burners worked so there is gas in the bottle. The problem is gas is not going to the truma boiler. I can hear the ignition working but it will not light. Its only happened today been using without any problem for 1 month. Any idea what would cause this. I had a friend turn it on whilst I put my nose to the exterior vent and I could not smell gas, just the sound of the ignition. Hope you can help. Thanks in advance.
Hi Tom, I have just brought a secondhand van and the truma s3002 ultra heat would not work on 240v as was not getting hot. I have replaced the temp limiter 175 degree one and now the heater works but only for about 30 seconds and then trips the electric's out on the breaker any ideas?
Hi. I have a Chausson Motorhome and note that the gas pipe is 8mm black plastic coated steel. Are the standard fittings e.g item 126863 compatible? Do you supply suitable gas pipe to connect from the manifold to a Truma barbeque point? I have an available take off point from the 4 tap manifold as the grill has been removed and replaced with a microwave. I am not sure about the compatibility of copper pipe to this manifold as everything is piped in steel and would prefer to keep it the same. Rest assured any changes will be checked and tested by a competent person. Thanks
My Truma water boiler Bs10 will not fire up and there is no sound from the electronic ignition I have power to the switch and to the printed circuit board could you suggest any possible cause,I have taken the cowl cap off Thanks Jack w
I have problem with the heater in my caravan it is a Truma ultraheat unit it seams to work ok on the gas side but will not work on the electric. Fan electrics all working
Truma ultra heat fire, works fine but the piezo ignition is constantly clicking once it has warmed up. The fire is used a lot. What do I need? Many thanks Kevin ex mechanic
Tom, My Trumatic Ultraheat which operates the blown air and convector heating does not generate much heat no noticeable difference 500/1000/2000 settings fan ok, seems ok on gas.
I have a Truma s3002 heater in my motorhome. The heat output stays on full power now. Turning the control back to 1 makes no difference. What part needs replacing?
Hi Tom I have truma s3002. When I light it, it runs fine for 30 seconds then the gas cut out. Try and light it again and as soon as you release the knob it cuts out. leave it for half hour and it will light for 30 seconds or so. Any idea what the fault is?
We have just bought a new Autotrail Savannah motorhome with a Truma Combi 4E heater/boiler, the analogue controls are very coarse, either too hot or too cold, I would like to replace them with the 'CP25' digital control panel. Do you stock them ? What is the price ? can i fit it without invalidating the warranty ? is it a 'straight replacement' into the same housing? and is a new connecting cable required ? How much. Also we suffer from 'water hammer' what cost is a 'Shurflo Accumulator' with fittings ? Thanks.
We have just bought an Autotrail Arapaho with a Truma S3002 blown air heating system. On the top right side is the control for the blown air system. My question is what does the arrow type symbol on the left side of this control mean?
2004 Sterling Europa 500 has developed low gas pressure. Full gas bottle. Regulator mounted on bulkhead seems to have no references other than Truma. Silver with yellow on/off tap. How can I identify correct replacement part and could I easily fit this myself or is it vital to have a fully qualified "gas" person to do it?
I am sure this has been asked a 1000 times but here it is again... I have a 2006 Adria Altea TRUMA crystal pump and the last time we were out the water pump kept running and clicked all night...I have been advised to replace the microswitches but the one in the shower room is not connected to anything - How does my water system work as it seems the microswitches are doing nothing also I cannot see a way to access the microswitch on the kitchen tap and don't want to have to remove the oven to get access underneath!!!!!!!!!!!!
My roof flue was knocked off by overhanging branches and i am trying to source another in the Trumatic manual as a roof flue kit trumatic s3002p. Ive measured it and its 60mm. I can get a s3002 part will this do and is it the same diamater.Thanks
Hi Tom, am having problems with the water system on my Avondale avocet caravan year 2004 Would I be able to fix a Truma ultraflow inlet hose assembly and fit a pump in side the caravan ? The system I have now is a truma carver mk 2 water pump. Would the ultraflow inlet hose fit my connection? If so do you have what I need what pump is best for me? Thanks
I have a truma s3002 heater in my motorhome. This works well if the flue is disconnected (for test purposes only!) but will not sustain a flame (cuts out when you release the gas knob) if the flue is connected. It has a new gas valve and has a two stage regulator in front as its a 30mbar unit in a 50mbar van. The flue pipe seems clear. This has not worked as long as I have owned the motorhome. Any ideas?
Hi Tom Our caravan was fitted with Butane gas but I am trying to convert to propane, but when I switch to the propane bottle the red light comes on the heater panel, but it works fine when I switch back to butane. Any advice please? Also the Truma space heater igniter isn't working, it works fine on 230v but when I press the auto-igniter nothing happens, no clicking so no ignition. I have replaced the battery but still nothing, again any help please? Regards DaveH
Hi the fan on my trumatic ultraheat, is only working on idle speed I have replaced the control switch on the top left of the fire,teb2 version with 1-5 control speed and manual and auto setting, on turning the dial the fan does not speed up, could it be the pcb on the back of the fan?
My Trumatic S5002 heater will switch on and give a small amount of heat out for a short while then it stops giving heat out. Would this be the thermostat telling it that the desired temperature has been reached (when it definitely hasn't)?
I have a Hymer Nova 470 - 2006. It has a Trumatic fire fitted with dual gas/electric heating. The gas heating works but the electric heating doesn’t not on any of the 3 settings. What is the most common reason for this?
My Truma S3002 blown air heating only works on gas setting can you advise what I can do. I am a gas safe engineer but don’t have any caravan heater knowledge.
the heating element in my Truma boiler[elec supply] is not working and I suspect it has given up, I have checked the power supply and fuses [ok] how difficult is it to change and do I need any special tools for a Baily Ranger 360/2 year 2000. many thanks
I have a Lunar van fitted with Truma Crystal Water system. It has failed and I want to replace it with Truma Ultraflow system. Is this something I can do myself? If so can you supply the necessary parts and at what price?
I have a European imported motorhome with 50mbar gas regulators. At some stage since it was imported the Gas fire (Truma 3002) has been replaced. The pilot burner starts OK, but if I try and turn it up past 2 it cuts out. I bench tested with a 30mBar reg, all OK. I suspect this is a 30mbar version, how can I verify this? Does the Burner Complete 50 mbar for Trumatic S3002 part number 148610 come with all the necessary jets etc to convert to 50mBar operation?
I have a Truma Ultrastore rapid GE water boiler in my caravan (Dual elec heat version). I want to extend the control for the 240v further away from the boiler - do you have an extension lead for this (3 m should be fine).
I have a Trumatic S3002 heater with auto igniter, on Saturday the igniter stopped (no clicking noise), replacing the battery did not make any difference. I tried it many times Saturday and Sunday but without success, this morning I tried again and it worked but with quite a limp sounding click. Which part usually fails ? Thanks
Hi I've just bought my motorhome and it has a Truma gas barbecue point fitted. What bits do I need to buy in order to connect a gas barbecue to this point please?
truma ultraheat elements not coming on .when on two kw and you turn rotary control knob for temperature fire not clicking on you can normaly hear the relay click
Dear Tom. The Truma Ultraheat system in our Autotrail Dakota has failed, it was working fine it was switched off and later switched on nothing happened any ideas? P.S what is a PCB?
I have a Truma fire, the pilot light lights fine, but nothing more, it was working fine a month ago when we last used it. super toasty now its bearly luke warm ! Help !
Hi Tom I have a trumatic blow heater whitch does not work, it is the one with the control on the right top side there seems to be power to it as the red light is lighting can you give any help. all the best I love this page.
I am rather confused as to what to use to sterilise my water systems.The hand book says that they recommend the use of Milton 2 to do this but later on in the Truma combi boiler section,they say to sterilise they recommend Certisil-Argento and that products containing chlorine may damage the unit.Does the fresh water with Miltons in it go through the heater? Things seem so complicated- help!!
I have a 6 yr old trumatic C 6002 EH boiler, it has never seemed to work properly, very intermittent, my control panel is the trumatic C. If I am hooked to the elec supply, or just using from the gas, when turning the outer dial to heat only and have selected poss heating to 3, the green light comes on as though all is happening normally, then a minute or so later, and after a series of clicks from the boiler, the red fail lamp comes on, i repeat the process 2 or 3 times but to no avail, I have a full gas bottle, the gas is flowing, the elec is connected, all the usual checks done to include pressing the reset switch on the side of the boiler, I don't have water in the system as I am using it for winter and don't want to risk freezing up, do you have any advice to give, i have downloaded the schematic map of parts etc in readiness to ring truma about this prob, but have just found this site and really rate the work with the answers given. one other point, if i just dial the water heater when in summer use, no probs, i get what i want!. thanks in anticipation..
Our motorhome is fitted with a Truma C6002,we noticed a burning smell coming from the heating band. We now require a replacement band but do not require the conversion kit . Is this band available on its own, if so do you know the price.
-My truma heater on electric side has stopped working. It was ok for a bit on low setting then I turned it to next setting and it stopped after a bit. Checked all fuses, they are ok. Now it just blows cold air.
I have a 2005 Hymer Freetec 582. Every time the temperature drops below 4'C the boiler drain valve operates and drains the boiler - as it should. Unfortunately it also completely empties the fresh water tank, which according to the hand book "all other parts of the drinking water system remain filled". For a winterised motorhome that we intend to take with us for winter skiing it is obviously a problem if each day we leave the motorhome to ski we are going to return to a completely empty freah water tank. Can you please assist with advice that may correct the problem?
I have a 2005 Abbey Vogue GTS 420 caravan. This summer the water heater stopped working on electric hook up but does work on gas. Is there a thermal reset?
I have a Bessacarr e495 2007 the Truma water heater only works on 240v by turning fused spur on and off next to heater under seat and not the at the main LCD control panel above door? Is this right
Have a truma 10L water heater on 2003 Avondale dart 556, when the water pump is on water runs out of the vent on the hot outlet draining the aqua roll very quickly. This happens no whether hot or cold is selected.
Tom, My Trumatic Ultraheat which operates the blown air and convector heating has failed, as when I switch it on the green light on the control switch comes on and fades immediately, hence no heat. The fan still works as does the water system. can you please diagnose my problem.
Thank you for your response to my query about my Truma heater running very hot and heating cold water. In my Autosleeper Talisman it seems impossible to access the complete unit as it is under the seat in a compartment fully carpeted over. Am I missing a simple solution?
Hi Tom, Have just changed our van that had a Truma crystal water system with mains water feed, to one with a Whale system. Is it possible to convert my old hoses and fittings without spending nearly £50?
I have a Trumatic S3002 blown air heater which is not blowing hot. All electrical indications are that everything is ok ie lit up but NO HOT AIR. Can you help ? The fan works
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